We deliver professional Remote Computer Support and comprehensive managed IT services designed to provide quick, safe assistance directly to your workstation, guaranteeing superior efficiency and uptime for your Charlotte enterprise.
In the fast-paced Charlotte market, technical glitches and network disruptions instantly halt workflow. Clear Choice Technical Services recognizes that issues with your core IT infrastructure—particularly connectivity to essential devices like printers and copiers—require prompt, expert intervention.
Utilizing remote capabilities removes unnecessary delays and costly on-site visits for standard technical problems. Our certified specialists can safely access your network to quickly troubleshoot and provide resolution.
Here’s how we keep your business systems optimized:
Network Troubleshooting: Rapidly diagnose and correct network issues impacting connectivity for shared resources (MFPs and printers).
System Optimization: Enhance user experience by accelerating sluggish workstations and removing outdated files or software.
Software & Application Support: Offer full assistance with the setup, configuration, and troubleshooting of all necessary business applications.
Security & Virus Removal: Swiftly identify and eradicate malware or security gaps before they result in expensive operational downtime.
Peripheral Integration: Guarantee effortless setup and optimal communication for all office devices, including scanners, copiers, and specialized peripherals.
Brief intake to clearly define the reported technical problem.
Guided process to establish a secure, encrypted remote session.
Rapid problem-solving with the least possible interruption to your business operations.
(704) 266-3866 | Best time to call at 7:00am – 5:00pm PST
(1 Computer)
Supported Operating System
(Windows 7, 8, 8.1, 10, 11)
(1 Computer)
Supported Operating System
(Windows 7, 8, 8.1, 10, 11)
(1 Computer)
Supported Operating System
((Windows 7, 8, 8.1, 10, 11) | OS X 10.5 to mac-OS 10.15)
(1 Computer)
Supported Operating System
(Windows 7, 8, 8.1, 10, 11)
(1 Computer)
Supported Operating System
(Windows 7, 8, 8.1, 10, 11)
(1 Computer)
Supported Operating System
(Windows 7, 8, 8.1, 10, 11)
(1 Computer)
Supported Operating System
(Windows 7, 8, 8.1, 10, 11)
(1 Computer)
Supported Operating System
(Windows 7, 8, 8.1, 10, 11)
“Clear Choice Technical Services was very professional, trustworthy and an expert technical support. He knows very well on the steps he needs to do during the remote session. Thus solved the problem in 10 minutes! I would request for him again in the future remote computer repairs!”
-Alex Todd
Our rates commence at $79 per hour. The final expense is contingent upon the complexity and time needed to fully resolve your specific technical concern.
No. We primarily facilitate virtual repairs for nearly all software diagnostics and malware removal. Physical hardware malfunctions may necessitate an on-site technician visit.
Affirmative. We employ robust security safeguards to protect your data and initiate necessary system backups (unless the problem involves severely damaged files or contamination).
Most issues are efficiently resolved in under one hour. Comprehensive system restoration or data migration projects may require a longer period of dedication.
Yes. We offer both single-incident resolutions and recurring monthly/annual support packages tailored to ongoing stability.
Absolutely. This support includes configuration, troubleshooting sending/receiving errors, password recovery, and other virtual account management tasks.
Yes. We can install complimentary antivirus utilities and offer prevention strategies. Paid security subscriptions are also available upon request.
Yes. We support Windows 7, 8, 8.1, 10, and 11, covering performance tuning, system updates, print/scan setup, and network connectivity issues.
Yes. We handle driver installation, secure “scan-to-email/folder” setup, fax configuration, and remote diagnostics for all major brands.
Yes. We manage the simultaneous setup of several computer systems, shared network directories, network printing, and user accounts for businesses of any size.
Yes. We diagnose startup failures, continuous restart loops, system crashes, updates, and slowdowns. We provide guided steps for physical hardware failures.
Yes. We extend our assistance to single users, home office setups, and small-to-medium-sized enterprises.
If remote diagnosis determines a hardware issue, we will dispatch a qualified on-site field technician to promptly address and resolve the physical component failure.
